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Responsible Gambling at Tuplaus

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Gambling should stay entertainment, not become a problem. We built Tuplaus for players who want control over their play, and this page explains the tools you have, the signs worth watching for, and where to turn when gambling stops feeling like a choice.

Why responsible gambling matters

Entertainment has limits. When gambling shifts from something you enjoy to something you need, or when it costs more than you planned, the enjoyment disappears. Responsible gambling means keeping that boundary clear — playing because you want to, not because you feel you have to.

We offer tools to help you stay in control, but recognising when you need them is the first step. The signs are often subtle, and they're easier to spot early than after they've caused real harm.

Signs gambling is getting out of hand

Watch for these behaviours in yourself. Any one of them is worth pausing over:

Questions worth asking yourself

A short self-check, answered honestly, can clarify whether your gambling is still under control. These are yes-or-no questions — they're not a diagnosis, but several "yes" answers are a reason to seek support.

Our control tools

We provide deposit limits, time-out periods and self-exclusion options so you can set boundaries that match your own circumstances. Deposit limits let you cap how much you can add to your account over a day, week or month. Once set, the limit applies immediately and cannot be increased without a cooling-off period.

Account closure is available as a one-click option from your account settings. When you close your account, you lose access to it straight away. If you're not ready for permanent closure, a temporary break — ranging from 24 hours to several weeks — gives you distance without closing the door completely.

Our support team is available around the clock at [email protected] if you need help applying any of these tools, or if you'd like to talk through which option suits you. The conversation is confidential, and there's no pressure to keep playing.

Practical limits that work

Setting boundaries before you start is more effective than trying to impose them mid-session. Here are approaches that help players stay in control:

Where to get help in the UK

Free, confidential support is available right now if gambling is causing you harm or if you're worried about someone else. GamCare runs the National Gambling Helpline on 0808 8020 133, open 24 hours a day, seven days a week. You can also visit gamcare.org.uk for live chat and advice.

BeGambleAware offers online support, self-assessment tools and information for friends and family at begambleaware.org. If you need residential treatment or more intensive help, Gordon Moody provides residential and online programmes — visit gordonmoody.org.uk to find out more.

GamStop is a free national self-exclusion scheme that blocks your access to all UK-licensed gambling sites for a period you choose, from six months to five years. Register at gamstop.co.uk — it takes a few minutes and applies across every licensed operator.

Blocking software

If you want to prevent access to gambling sites altogether, Gamban (gamban.com) and BetBlocker (betblocker.org) are blocking tools that work across your devices. BetBlocker is free and covers desktop, mobile and tablet. Gamban is subscription-based but offers more comprehensive blocking, including apps. Both are harder to remove than browser extensions, which makes them more effective when the urge to gamble is strong.

Protecting minors

Access to this site is restricted to adults aged 18 and over (18+). If you share a device with someone under 18, consider using parental-control software such as Net Nanny or Qustodio to block gambling sites entirely. Even casual exposure to gambling can normalise it for children, and preventing access is simpler than managing the consequences.

If you need help with your account, our support team is available 24/7 at [email protected]. Gambling should be entertainment, not a chore.

This site is for players aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.